FAQ

A next generation hydration drink with a blend of electrolytes, vitamins and minerals, with natural flavours, no artificial sweeteners or colours. Unrivalled taste. No compromise on quality ingredients. That’s what Leo wants to share with everyone.

Yes, Más+ by Messi® is a hydration drink for everyone.

You can drink Más+ by Messi® whenever you like.

A bottle contains 10 calories

A bottle contains 1g of sugar

No, Más+ by Messi® does not contain caffeine.

Yes! Más+ by Messi® is gluten-free.

Más+ by Messi® does not contain any artificial colors or sweeteners.

Sodium, Potassium, Calcium, and Magnesium

No, Más+ by Messi® does not contain taurine.

Visit our product pages to learn more about the ingredients and nutrition of each flavour.

Más+ by Messi® does not contain sulphites.

No

We haven't added any amino acids in Más+ by Messi®.

Más+ by Messi® products aren't kosher certified.

Más+ by Messi® products aren't Halal.

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We have the following payment options available: Apple Pay, Google Pay, Shopify Pay, Visa, Mastercard, American Express, Discover, Union Pay, Maestro. Other payment options may be added in the future.

You can create an account at checkout or complete the order as a guest user. If you create an account, you will be able to see your order history and manage your delivery addresses more easily.

If you change your mind, you can cancel your order up to 14 days from the day you receive your order. You can tell us you have changed your mind by submitting a request using our Contact Form or emailing us at customersupportie@masbymessi.com

You should take reasonable care of the goods whilst they are in your possession (reasonable care includes inspecting goods but would not extend to your opening or using any goods).

Delivery costs for returning a cancelled order will be borne by you.

You will receive a refund no more than 14 days after we receive the returned goods. You will not be entitled to a refund if you have opened or used the goods.

If you have received faulty or damaged goods
Contact  Consumer Care using our Contact form or email us at customersupportie@masbymessi.com who will arrange a replacement product or refund.

When you return goods
When you return the goods to us, they must be unopened and in original packaging.

Getting your refund
If you are entitled to a refund, we will refund you using the same payment card used to purchase.

Refunds for products purchased under a promotional offer will be based on the terms of the promotional price. 

Returns and Refunds
When you buy from our website, we want you to be happy with your purchase. However, we know sometimes you may need to return goods. This policy sets out when you can return goods, and how to do so.

If you change your mind and wish to cancel your order
If you change your mind, you can cancel your order up to 14 days from the day you receive your order. You can tell us you have changed your mind by contacting us on our Contact Form or email us at customersupportie@masbymessi.com
You should take reasonable care of the goods whilst they are in your possession (reasonable care includes inspecting goods but would not extend to your opening or using any goods).
Delivery costs for returning a cancelled order will be borne by you.
You will receive a refund no more than 14 days after we receive the returned goods. You will not be entitled to a refund if you have opened or used the goods.

If you have received faulty or damaged goods
Contact  Consumer Care using our Contact form or email us at customersupportie@masbymessi.com who will arrange a replacement product or refund.

When you return goods
When you return the goods to us, they must be unopened and in original packaging.

Getting your refund
If you are entitled to a refund, we will refund you using the same payment card used to purchase.
Refunds for products purchased under a promotional offer will be based on the terms of the promotional price.

Requesting a different delivery date should be done as soon as possible. Please submit your request using our Contact Us form or email us at  customersupportie@masbymessi.com.

Please request a different delivery address as soon as possible. While we will do our best to accommodate your request, we cannot guarantee that we will be able to update your order. Kindly submit your request using our Contact Us form or email us at customersupportie@masbymessi.com.

A courier tracking number will be included in the shipping confirmation email.
In some cases, this may be caught by your junk filter, so please check before contacting us.
For all enquiries regarding delivery please contact  on our Contact Form or email us at customersupportie@masbymessi.com

A courier tracking number will be included in the shipping confirmation email.
In some cases, this may be caught by your junk filter, so please check before contacting us.
All enquiries regarding delivery please contact customersupportie@masbymessi.com